Every single professional within an organization is faced with quality standards and ambitions. Now, while teams, departments and cross departmental groups of professionals aim to define and adhere to quality standards, there is a more intuitive, a less tangible, but more influential force that determines the overall quality of our products and services in the your industry.
This force is continuous improvement.The Continuous Improvement Cycle.
Our continuous improvement cycle consists of the following 9 steps:
Determine the need and area for improvement
Assess current performance and analyze the organization’s environment to discover the cause of current performance
Define the improvement objective
Identify stakeholders and obtain commitment
Define and organize diagnostics
Generate, assess and evaluate solutions to accomplish the objective
Production of implementation plans of the chosen solution
Define controls for the new levels of performance
Identify and overcome resistance to change
After implementation, the process starts again to create the continuous improvement cycle.
However, it is essential for the organization that all of its parts have the same momentum and drive and are aware of their individual roles in the improvement cycle. Their (environmental) assessments, their improvement area identification and their actions define an elaborate continuous improvement in which the organization as a whole flourishes and excels.
This exciting 3-day Pressure Qooker will be provided by one of our passionate inspirators with a background in business processes and change management, among many others. The “Improvement starts with “I” pressure Qooker aims to make professionals realize their individual roles in the continuous improvement process within the organization and apply them and their implications directly in their work and tasks.
Particularly, identifying individual roles and responsibilities in this continuous improvement cycle and the links between these roles and overall organizational performance are the characteristics of this pressure Qooker. It implies that participants will not only gain through understanding and skills in applying the steps of the cycle, but also how to go through (part of) the cycle individually and influence the quality of their own activities and work.
Together, we will identify critical success factors of the organization and the individual departments and participants. There is a number of things which must be outstanding in order to succeed. Then the attention will be focused on the continual improvement process onto one or more of these for a defined period might give rise to major improvements. We will go through our continuous improvement cycle and develop implementation plans for both team and department efforts, but even more so individual activities and mind sets for anchoring this process and attitude in the organization. This is done through the implication sessions, which characterize the Pressure Qooker methodology.
The ultimate aim of this course, and this particularly forms the post course goal for implementation and evaluation is to generate a unique framework of continuous improvement, which is developed for and by professionals in the organization.
Improvement by people; people for improvement.